Refund policy

961Fits has a no return or exchange policy. All purchases are final.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Reach out to us through email at: 961fitss@gmail.com

 

Exchanges
We allow exchanges in case of size issues. To avoid sizing problems, we provide live pictures and videos of your items before shipping and assist you with a size chart to ensure a perfect fit. We only ship once we are sure the size is right for you.

 

Refunds
If something has happened with your order or you believe you are worthy of a refund please contact us through email at: 961fitss@gmail.com and tell us what has happened with your order. We promise to hear your story and take the correct actions to ensure you are happy with your experience.